Our FAQ's

How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary by destination and are displayed in our Shipping Policy.


Can I track my order?

Yes. Once your package has shipped, you will receive a tracking number by email.


Can I change my order?

If your order has not entered fulfillment, we will do our best to update it. Contact us as soon as possible after placing your order.


What payment methods do you accept?

We accept major credit and debit cards along with additional secure payment options available during checkout.


Are your products true to size?

Our shorts are designed with modern streetwear proportions. Please review our Size Guide before purchasing.


Do you ship internationally?

Yes. We deliver to many countries worldwide.


What if my item arrives damaged?

Contact us within 48 hours of delivery with photos of the item and packaging. We'll work quickly to resolve the issue.


Can I return an item?

Please review our Return Policy for eligibility requirements and instructions.


How can I contact customer support?

Email us anytime at aubereve@outlook.com or call +39 389 195 8067 during business hours.